This Privacy Policy describes how Nezenx Pte. Ltd. ("Company", "we", "us", or "our") collects, uses, stores, and discloses information when Users access the Nezenx Platform and related services.
By accessing or using the Platform, the User consents to the practices described in this Privacy Policy.
3(a) Personal Data
3(b) Platform & Account Data
3(c) KYC / AML Data
3(d) Transaction & Card Usage Data
No biometric data is collected unless explicitly required by Partner Issuers.
The Company may share User data only where necessary with:
The Company does not sell, rent, or trade User data with third parties.
Where data is shared outside Singapore, transfers will follow PDPA cross-border safeguards.
The Company retains User data only for as long as necessary to provide the Services, satisfy legal, regulatory, and risk requirements, and respond to disputes or compliance investigations.
Retention periods may be extended if mandated by Partner Issuers or regulatory authorities. After expiration, data will be securely deleted or anonymised.
7.1 The Company implements administrative, technical, and organizational safeguards to protect User data against unauthorized access, alteration, disclosure, or loss.
7.2 Safeguards may include encryption, access control, two-factor authentication, network security tools, and risk monitoring systems.
7.3 No system is completely immune to vulnerabilities; the User acknowledges that security cannot be guaranteed absolutely.
Requests can be submitted to: legal@nezenx.com. The Company may request reasonable verification before responding.
10.1 The Platform may include integrations with third-party services such as compliance partners, crypto processors, and Partner Issuers.
10.2 Data shared with third parties shall be limited to what is operationally necessary.
10.3 The Company is not responsible for the privacy practices of third-party systems and encourages Users to review their applicable policies.
Where data is transferred outside Singapore for operational or compliance reasons, such transfers will comply with PDPA requirements, including the use of Standard Contractual Clauses or equivalent safeguards where necessary.
The Platform is intended strictly for business use and is not directed toward children under 18. The Company does not knowingly collect data from minors.
The Company may update or amend this Privacy Policy at any time. Continued use of the Platform after publication of an amendment constitutes acceptance of the updated terms.
